Healthcare Company Modernized Its Network and Ensured the Availability of Critical Systems

One of Mexico’s largest hospital networks faced critical challenges in managing its infrastructure, jeopardizing service continuity and the performance of its clinical systems.

Challenge

The previous network infrastructure was heterogeneous and outdated, creating multiple operational bottlenecks.

Unstable connections without redundancy led to high latency, affecting key systems such as access to medical records and teleradiology, which directly impacted patient care, diagnoses, and treatments.

The lack of a centralized network required manual administration across multiple locations, consuming excessive IT resources and hindering operational management.

Maintenance, unplanned outages, and current telecommunications market conditions significantly increased operating expenses.

Our solution

To address these challenges, the company chose Flō Networks as its strategic connectivity partner, thanks to its extensive coverage in Mexico and the resilience of its dedicated connections to public clouds.

Flō Networks implemented a redundant architecture that unified the infrastructure, standardizing bandwidths and network technologies, and enabling centralized management.

The solution integrated MPLS connectivity, Cloud Connect, and Dedicated Business Internet, creating a modern, resilient network ready to support critical services in the hospital environment.

This transformation significantly reduced telecommunications costs, ensured high levels of availability, and optimized IT response times, directly impacting the quality of patient care.

As a result, the company improved the speed and reliability of access to electronic health records (EHRs), increased the IT team’s agility through centralized management and proactive monitoring, and consolidated a network infrastructure ready to enable new telemedicine and cloud computing services without disrupting operations. In this way, it also strengthened compliance with the health sector’s specific information security and privacy regulations.

The company improved the speed and reliability of access to electronic health records (EHRs) and directly enhanced the quality of care provided to its patients.

How we built the solution

Cloud Connect

Cloud Connect

Connect cloud-based services directly to your company’s private network, avoiding network traffic congestion, poor public internet routes, and high latency.
Dedicated Internet Access

Dedicated Internet Access

Flō Networks’ Dedicated Internet Access (DIA) provides the speed and reliability your business needs to achieve its digital transformation, always with the flexibility to grow as your needs change.
Enterprise WAN

Enterprise WAN

Our Enterprise WAN is a global, layer 3 multipoint (E-WAN) with MPLS technology that allows your business to achieve a high-quality network with virtual private network (VPN) capability.

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