The previous network infrastructure was heterogeneous and outdated, creating multiple operational bottlenecks.
Unstable connections without redundancy led to high latency, affecting key systems such as access to medical records and teleradiology, which directly impacted patient care, diagnoses, and treatments.
The lack of a centralized network required manual administration across multiple locations, consuming excessive IT resources and hindering operational management.
Maintenance, unplanned outages, and current telecommunications market conditions significantly increased operating expenses.
To address these challenges, the company chose Flō Networks as its strategic connectivity partner, thanks to its extensive coverage in Mexico and the resilience of its dedicated connections to public clouds.
Flō Networks implemented a redundant architecture that unified the infrastructure, standardizing bandwidths and network technologies, and enabling centralized management.
The solution integrated MPLS connectivity, Cloud Connect, and Dedicated Business Internet, creating a modern, resilient network ready to support critical services in the hospital environment.
This transformation significantly reduced telecommunications costs, ensured high levels of availability, and optimized IT response times, directly impacting the quality of patient care.
As a result, the company improved the speed and reliability of access to electronic health records (EHRs), increased the IT team’s agility through centralized management and proactive monitoring, and consolidated a network infrastructure ready to enable new telemedicine and cloud computing services without disrupting operations. In this way, it also strengthened compliance with the health sector’s specific information security and privacy regulations.
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